Returns happen. Don't worry, we understand. That's why we have a 30 day return policy for all pre-custom socks sold at our shop. Here are a few details if you're making a return.
All return items must be in originally form including packaging and receipts. All socks must be unworn and clean. We cannot accept any worn items for health and safety reasons.
We provide our customers an easy way to do Returns or Exchanges. We offer free exchanges at no cost as well as easy returns. Click here to read our Free Exchanges, Easy Return (EZ-ER) program.
Whether you're looking to return or exchange, just simply fill out and submit a return request form and you will receive a prepaid return shipping label. Keep in mind that returns are limited to only pre-custom socks sold in our shop. All customized items cannot be returned.
When we receive your package, we will process an exchange or issues a refund in accordance with our policies.
We will process your returns and refunds within 24/48 hours. If you have any questions please email us at customizeelitesocks@gmail.com
Items purchased internationally must be returned at the shipping cost of the buyer. All other rules and restrictions apply.
Your CES socks are knitted from a high performance poly-cotton blend yarns. A few simple care instructions will go a long way in keeping your socks looking vibrant, sharp, and maintaining its performance attributes.